Privacy, Payment & Security


Overview

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products and other updates.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at contact@sandhi-store.com with the subject line "Removal from mailing list". Please provide the email address you used to sign up so we can identify and remove you. You can also unsubscribe automatically by clicking the link in any of our newsletters.

Disclosure

We will never share or sell your personal information. The only time we will disclose your personal information is if we are required by law to do so or if you violate our Terms of Service.

Website Security

To help make your shopping experience more safe, simple, and secure, we use Secure Socket Layer (SSL) technology. This encrypts the data you send over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to get information about the SSL digital certificate registration.

You'll also notice that the location (URL) field at the top of the browser will begin with 'https:' instead of the normal 'http:'.

Payment Options

We accept Visa, MasterCard and American Express cards. Please note that accepted payment methods vary by country.

Charging Payments

When you place your order, your payment will be submitted for authorization and will only be charged once we authorize the order. Charges will appear on your credit card statement as "sandhi-store.com".

You agree to pay the price applicable for the merchandise in your order including the delivery fees, applicable taxes and duties as of the time you submitted your order ("Merchandise Price"). Sandhi-Store will automatically bill your credit card submitted as part of the order process for such amounts and you hereby authorize us to do so. For any cancellation or refund of your orders please visit Return & Exchanges.

We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. We may require additional verification of information before accepting any order. Your order is not accepted until it is shipped. If we cancel all or a part of your order, your sole, and exclusive remedy is either that (a) we will issue a credit to your bank account in the amount charged for the cancelled portion (if your account has already been charged for the order) or (b) we will not charge your account for the cancelled portion of the order.

Taxes and Duties

We try to include the taxes and duties in the price on our website. However, for certain jurisdiction and locations, additional taxes and duties may be charged. We are not responsible for any such additional charges, and the customer has to directly pay such costs.

Depending where you live, your country’s customs office may impose a few additional charges on your order: import fees, declaration fees, import duties (tariffs) and/or taxes. In some countries, orders below a certain value may not be subject to duties. This is often known as De Minimis value, and is determined by your local customs office. For all online orders — including the purchase of gift cards — any additional fees required for customs clearance are the sole responsibility of the customer (that’s you). They will be charged upon arrival.

On rare occasions, customs agents may delay the delivery of packages at their discretion.

The powers that be also require us to state the value of your order (i.e. the price) directly on your package. We know what you’re thinking, and no, we cannot mark any package(s) as a “gift” to help you avoid paying extra fees. (Sorry.)

Sandhi-Store has no control over these charges. For more information on customs, duties, taxes and other import charges, please contact your local customs office.